Frequently asked questions
Are you insured, and how fast can you send a Certificate of Insurance?
Yes. CleanTex carries $2 million in general liability coverage — most operators carry $1M. Same-day COIs, typically in your inbox within 12 minutes of request. Workers' comp and auto coverage included on every COI. Pre-approved on the major Austin property management firms' vendor lists.
Do you service residential properties?
Commercial is our focus — HOAs, apartment complexes, restaurants, retail centers, offices, and industrial properties — but we also serve residential. Driveways, decks, siding, fences, home exteriors. Same equipment, same insurance, same documentation we use on commercial jobs.
What's your service area?
The entire Austin metro: downtown, North/South/East/West Austin, Round Rock, Cedar Park, Pflugerville, Leander, Bee Cave, Lakeway, Buda, Westlake, Dripping Springs, Manor, Kyle, Hutto, and Georgetown.
How does your pricing work?
Quote-based. Every property is different — pricing depends on property type, square footage, surfaces, and how often you want service. Free property walk and a written quote within 24 hours. No quote-by-email-only games.
What's included in a recurring service contract?
Published 90-day service calendar. Auto-confirmations at 7 days, 48 hours, and morning-of. Photo report (before/after, timestamped) emailed within hours of every visit. COI on file with your management firm. Same lead crew every visit.
What happens if it rains on a scheduled service day?
We reschedule within 5 business days at no extra charge. Hot-water cleaning is actually more effective on damp surfaces, so light rain rarely cancels — heavy rain or unsafe conditions do. You'll get notice the night before and the morning of.
Will the same crew show up every visit?
Transform Your Home Today
Experience top-notch residential pressure washing in Austin. CleanTex ensures spotless results and vibrant curb appeal, enhancing your home's beauty and value.